What information does Tata minicab collects about me?
We collect your name, your email address, phone number, address, bank / payment card details ,your own password created,we will process any personal data or usage information, that you provide to us, in connection with your use of our website www.tataminicab.com . Where you have entered into a contract with Tata minicab for the provision of services by us to you, Tata minicab needs to process your personal data in order to meet its obligations and exercise its rights in terms of that contract. In other cases,Tata minicab has a legitimate interest in processing personal data obtained from its customers and enquiries which allows Tata minicab to: -provide you with a better customer service -send statements and invoices to you, and collect payments from you -send you email notifications which you have specifically requested -deal with enquiries and complaints made by or about you Tata minicab operator is required to provide TFL with details of the drivers and vehicles they have used to fulfil private hire bookings, or have had available to them to fulfil bookings in a specified period.
How is my information used?
We use your information mainly to administer your account and improve our overall service to you. Specifically the data helps us improve our products, customer services and security measures. Tata minicab does not share your data with other companies or organisations to enable them to send their own marketing communications to you. Where is my data stored? We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal
information that we store is subject to security and access controls, including username and password authentication and data encryption where appropriate. Tata minicab shall provide and keep a register of bookings in such form as agreed by Transport for London , which register shall be retained for a period of not less than twelve months from the date of last entry and in which register shall be entered: -the time of hire -name of Passenger -pick up point -destination -licence number of vehicle and -name of driver to whom work is allocated Tata minicab shall provide and keep a register of Private Hire Drivers and shall be retained for a period of not less than twelve months from the date of last entry and in which register shall be entered the following particulars of each driver working for Tata minicab : -name -badge number -date driver commenced working for the Tata minicab -date driver ceased working for Tata minicab Tata minicab Minicabs Services: When you book a minicab through Tata Minicab service, we will only pass your contact details to any firm that has nominated in our company, for the purposes of your booking and subsequent journey. We will never pass data capable of identifying you to anyone else. However we do reserve the right to release personal data when we believe that the release is appropriate in order to comply with the law, or to enforce our terms and conditions, or to protect the rights,the property or safety of Tata Minicab, our partners or other third parties. As part of our services, we collect your location data– what this means is that, when you are in a minicab booked through our service, your position is available to us and our drivers or the minicab firm for the duration of your journey. When your journey is completed, and you exit the minicabs we stop collecting your location data. We will take all reasonable precautions to ensure that all the personal data, including location data, remains confidential. We will not transfer your personal data outside the European Economic Area. Changes to this privacy notice We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at firstname.lastname@example.org,we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the Information Commissioner’s Office or the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.
Once a booking is confirmed, all passengers receive a confirmation message. Established since 1995, we cover a broad area within the M25 and suburbs as well. We are also available for pickups and drops to and from all of London's major airports which include Heathrow, Gatwick, Luton, Stansted and London City Airport. We also have a fleet of executive cars for V.I.P. pickups and drops from airports, theaters, offices, residential, casino and main line stations.